Harcourts is thrilled to have been awarded the Reader’s Digest Quality Service Gold Award in real estate agencies, as voted by the people of New Zealand, for the sixth year in a row.
We know that working with a real estate brand that truly understands your needs when it comes to buying, selling or investing is what really matters, so we are delighted that you have voted with your feet and yet again given us your gold seal of approval.
“In a challenging market in a year full of change, it is humbling to see first-hand that the team at Harcourts has yet again got the vote of confidence from New Zealanders,” says Harcourts New Zealand Managing Director Bryan Thomson.
“It is Harcourts’ consistent commitment to service excellence that has been instrumental in us retaining the Gold Quality Service Award for six years and the Reader’s Digest Most Trusted Award for 10 consecutive years. We are proud of our people from all across New Zealand and what they deliver but even when we know we are winning awards such as this, our people continue to strive to be the best. This is what keeps Harcourts at the top.”
This year’s Reader’s Digest Quality Service awards are based on five pillars: understanding, consistency, simplicity, satisfaction and personalisation. Market research agency, Catalyst, surveyed 1,620 New Zealanders who were asked to nominate a service provider in a wide range of categories, including real estate agencies. To qualify to vote in a category, the respondent must have used a service provider from that industry.
In the research our clients told us that “Harcourts have a knowledgeable team who go the extra mile” and that “Harcourts went over and beyond what they expected.” Reader’s Digest says it is confident that the Quality Service survey results for 2023 are a truly accurate measurement of New Zealand consumer sentiment.