We’re Driven to Be Your Best
Being a landlord can be fraught with challenge. However, there’s a secret to mastering the art of becoming an effective landlord…and that’s getting someone else to do it! For maximum benefit and minimum inconvenience, engage a professional.
With Holmwood Property Management on the job, you’ve got both bases covered.
We’re an award-winning team but this only carries kudos if it’s backed by genuine commitment to you. Dedicated to seeing your returns maximised and saving you from the time-consuming tasks that come with effective rental management, we’re a team of friendly and respectful locals who know and love our neighbourhoods intimately. We’re everywhere you need us to be and, best of all, we’re totally focussed on you and your tenants.
It’s something we work on, constantly educating, upskilling and evolving to be the best communicators and the best negotiators with the most comprehensive eye for detail, dotting the i’s and crossing the t’s so you don’t have to.
It’s all in the Detail
- It’s always about communication and you’ll find we’re proactive communicators, always keeping a step ahead.
- We’re available 24/7. Yes, that’s right, event after hours a Holmwood Property Management representative is available to take your call.
- Our online booking system allows potential tenants to book viewings, permitting more prospective tenants to view your property.
- We’re robust and enthusiastic, working dynamically to ensure your rent is paid on time.
- Our attention to detail and our knowledge of property management legislation is exceptional, as is our application of the fine print and the nitty gritty!
- Our tenant background checks are the most comprehensive in the industry, giving you peace of mind. With us, your asset is in safe hands and your investment is lucrative.
- More than substitute landlords, we’re also excellent marketers, and with outstanding marketing, your tenant options multiply.
- We’re constantly upskilling and uptraining. You can trust that we are among the most educated and qualified property managers in the industry.
- Our negotiation skills are second to none and our team undergo extensive scripts and dialogue training to ensure only the best outcomes for you.
- Sometimes it happens – you get a dud. On the very rare occasion that a flawed tenant slips through the net or there is a change of circumstances during a tenancy, we’ve got your back. Our preparation will be faultless and we’ll represent you at Tribunal if this is required.
Did We Mention Our Free Appraisal?
Surrounding yourself with a network of trusted experts makes perfect sense. However, Holmwood Property Management don’t expect you to take us at our word. With multiple offices across Christchurch, we welcome the opportunity to meet you and we offer a complimentary, obligation-free property appraisal.
Great Marketing Makes for Excellent Tenants
A compelling write-up, teamed with eye-catching images will ensure your property is given the best chance to attract great tenants. Not only will your property be attractively promoted, but we’ll offer upmarket advertising rarely seen in property management, taking your place to the next level. We can arrange professional photography and walk through videos if you would like these options added to your marketing campaign.
Where do we Advertise?
We’ll highlight your property where it’ll be seen, including all the major real estate websites:
- co.nz (your property will place in a Premium Listing for the first fortnight, and then appear as a Featured Listing for any remaining time.)
- Global Property Network
Our Windows Work
It might be old school, but street signage works. Your property will feature in our office windows, gaining high exposure and attracting interest from foot traffic.
Furthermore, we have a register of interested tenants and we keep them updated with all the latest listings.
It might seem obvious but not every agency does it. We will conduct unlimited viewings of your property, until it is tenanted.
Check. Check. Check Again
You can’t be too careful and we’re proud of the exceptional tenants we find for our landlords. We’re constantly cross-checking our client base of quality tenants and distributing our available property listings to them.
You won’t find us handing out keys. Instead, we personally guide prospective tenants through your property, treating it as we’d treat our own.
Get the Message
You’ll be regularly updated on the progress of your marketing campaign and the status of prospective tenants. You’ll always know as it happens!
We’ll help and guide you to ensure the presentation of your property achieves better rent and a greater return on your investment.
Done right, from the start
- Detailed tenant application form
- Verified ability to pay the rent
- Verified rental references
will fully represent you through the mediation and Tenancy Tribunal processes.
Rent gets paid
Our tenants are required to pay their rent in advance, whether that’s weekly, fortnightly or monthly. Paid into the Holmwood Property Management Trust Account, daily checks allow for immediate action should rent be missed.
And if it isn’t…
Unpaid rent can be a landlord’s nightmare, but at Holmwood Property Management we act fast to remedy this:
Same day calls and/or text messages are made to the tenant reminding them of their obligation under the tenancy agreement.
A fourteen-day notice of arrears is issued, reminding the tenant of their obligation and advising of further action should they fail to comply.
A Tenancy Tribunal Application is made if rent is not paid, in line with the notice provided.
However, we do so much more, maintaining strong communication with tenants between all the formal steps, ensuring they have every opportunity to pay before formal action is required.
It’s all in the detail.
We won’t just drop a tenant into your property. They’ll be vetted and presented for your approval before the paperwork is organised on your behalf. It’s a two-way thing. Not only will you be kept fully informed, but your tenant will too. We’ll ensure they understand their rental obligations.
Our screening accesses the most extensive tools in New Zealand.
We pride ourselves on our extensive vetting process and our results speak for themselves. Not only do we conduct background checks through our own credit check agency, but we also screen tenants through the Tenancy Tribunal. Placing the right tenant at the beginning of the tenancy is key to peace of mind and helps avoid future issues.
It’s all about communication
The Holmwood Property Management team knows the value of fast and effective communication – it’s the key to a smooth tenancy for owner and tenant alike. So we always, always, always keep you informed.
Our office is open between 8:30am and 5:00pm, Monday to Friday. To make sure you are never left stranded, we provide a 24-hour Holmwood Property Management representative to call anytime night or day.
Our communication standards are just as high on paper. We make sure all documentation is accurate and complete, and all property condition reports comprehensively and accurately recorded. Copies of all documentation we sign on your behalf are held at the office available to you on request.
We take your privacy very seriously. All personal information regarding you and the financials on your property is held in the strictest confidence at all times.
Lodging the Bond
Marketing, vetting, legislation…and lodging the bond. Not only do we have numerous terms and conditions in our tenancy agreements to protect you, but we also collect and lodge the bond with the Bond Centre on your behalf.
What if things go pear-shaped?
With Harcourt’s Holmwood Property Management, it’s rare, but sometimes things go wrong. You can rest assured our knowledge and practical application of the Residential Tenancies Act 1986, and its amendments, is second to none and we will fully represent you through the mediation and Tenancy Tribunal processes.
Repairs & Maintenance
As part of our commitment as Property Managers of your investment property, we will organise repair and maintenance work on your behalf, once your authority as the property owner has been granted.
In the case of an emergency, we will carry out repairs at our discretion, to ensure the safety of the property and tenant, you will always be informed if emergency works have been necessary.
Pre-Tenancy: Holmwood Property Management conducts a thorough Property Condition Report on your property prior to the start of the tenancy, detailing the condition and state of the property. We use digital photography to support the documented condition as well.
Throughout Tenancy: Comprehensive regular inspections are carried out throughout the tenancy, with a full written report provided to you. If there are any areas of concern we advise the tenant in writing and undertake a follow up inspection where necessary. You are always kept informed.
End of Tenancy: A detailed final inspection is conducted to compare the state of the property to that of when it was first rented to the tenant, taking into account fair wear and tear. We can then finalise the bond and deduct any necessary expenses.
Holmwood Property Management Offices
Holmwood Property Management – St Albans
142 Sherborne Street, St Albans, Christchurch
Ph: (03) 377 0377